Life Care Centers of America’s Whatever It Takes And Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our September 2015 winners:
Ericha Loosbrock, admissions and marketing director at San Luis Care Center in Alamosa, Colorado, came in to the building on her day off to set up a Skype connection for a resident and his wife to view their son’s wedding. Though they weren’t able to attend in person, they were able to share in their son’s special day. Not only that, but Loosbrock brought flowers and cupcakes to enhance the celebration for the resident and his wife.
Nate Kruk, a janitor at Rivergate Health Care Center in Riverview, Michigan, made a resident’s last few days peaceful. The resident was on hospice. In her declining condition, she reverted to her native language, Polish. An associate knew that Kruk spoke Polish fluently and asked if he could visit the resident and talk to her. He did more than just visit once, however. He comforted her each day with words in her own language until she passed away.
Shelly Huffman, a licensed practical nurse at Life Care Center of Brookfield, Missouri, works on the dementia care unit, which features shadow boxes outside the rooms filled with personal photos or mementos. Huffman noticed that there were several empty boxes and took it on herself to encourage the families to fill them. Many families responded, and for residents whose families did not respond or who didn’t have family to provide these things, Huffman bought items. She spent her own time after work one evening filling the boxes. “One resident has enjoyed it so much that he has a key to his and will take the items out and look at them frequently,” said a co-worker in the nomination. “Looking at his items has given him a good deal of joy and comfort.”